ServiceMaster Kwik Restore
We are honored to receive the ServiceMaster’s 2017 Marion E. Wade Expert Award at the ServiceMaster Franchise Services Group Convention in Phoenix, AZ.
Mary Kay Wegner, the President of the Franchise Services Group at ServiceMaster, presented the Marion E. Wade Expert Award to ServiceMaster Kwik Restore owners Kevin Kallas, Nathan Kallas and Andrew Burdett.
The Marion E. Wade Expert Award is the top award given by ServiceMaster to its franchisees. Each year, four franchises in the United States and Canada are chosen by the ServiceMaster corporate office to receive the award. The winners are chosen according to the quality of their work and customer service, their growth as a franchise, and their leadership and involvement in the community.
Working Together For Our Customers
Marion E. Wade, who began his own moth proofing service at age 31, began “on-location” (in the home) carpet cleaning in 1937, using products he had developed. When temporarily blinded by a moth proofing accident in 1944, Mr. Wade began thinking about his life and decided to dedicate his business to God. For the rest of his life, Mr. Wade regarded the Bible as his management guide and later wrote a book titled “The Lord is My Counsel” explaining his devotion. Mr. Kenneth N. Hansen joined Marion Wade in 1947. In 1952, the first ServiceMaster Residential/Commercial franchise was sold. The franchises began operating as “ServiceMaster-masters of service, serving the Master”. Mr. Wade recruited Kenneth T. Wessner in 1954. Together Wade, Hansen, and Wessner developed the four Company objectives, which are still used by franchises today: To honor God in all we do To help people develop To pursue excellence To grow profitably.
Our Franchise History Wayne and Clara Lutz purchased the ServiceMaster Barrington Lake Zurich franchise in May of 1977. The franchise has a main area of concentration of Barrington, Lake Zurich, Killdeer, Long Grove and Wauconda, but includes all of Lake County Illinois, and the Barrington area of Cook County. In 1981 the business was expanded to include the ServiceMaster Cary Crystal Lake and Algonquin franchise, which included the entire area of McHenry County Illinois. The businesses provided residential and commercial cleaning services on a project basis, as well as disaster restoration services for the insurance industry. The business was run as a proprietorship until 1992 when it was incorporated as W.A. Lutz Inc. Kevin Kallas joined the business in June of 1999 as a crew chief’s helper. He excelled rapidly in his training and was made a crew chief in January of 2000 and General Manager in June of 2001. After nearly 30 years of running the business Wayne and Clara started to step back and handed the running of the day to day operations to Kevin Kallas. In February of 2007 the business was purchased by Kevin Kallas (JRK Services, Inc.) and is still being operated out of the Lake Barrington Area with the same standards and expertise that Wayne and Clara brought to the business. April 2009 Wayne accepted a position back with the company he helped build to handle the Disaster Restoration Marketing.